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In the last decade, technology has advanced at an exponential rate. We are in the middle of a digital revolution, made possible by wireless devices and the spread of intelligent devices into every part of our lives.

In response to this industry-wide shift, Robi Axiata is proud to announce the launch of its cutting-edge eSIM technology in Bangladesh regarding accessing mobile networks; the eSIM ushers in a new era of ease & flexibility.

The benefits of Robi eSIM:

Robi eSIM is the future of mobile connectivity

Activate and manage your mobile plans right from your smartphone and switch between plans as your needs change.

No need to be concerned about misplacing or damaging your physical SIM card.

iPhoneSamsungGoogle Pixel
iPhone XS seriesGalaxy S21 seriesGoogle’s Pixel 4 series
iPhone 11 seriesGalaxy S22 seriesPixel 5 series
iPhone 12 seriesGalaxy Z Flip seriesPixel 6 series
iPhone 13 seriesGalaxy Z Fold series-
iPhone 14--
About eSIM on iPhone--
SLWIC NameThanaAreaDistrictAddress
1BarishalBarishal Sadar (kotwali)Barishal MetroBarishalLisa Plaza, 140/1 Sadar Road, (in front of Shahid Minar), Barishal.
2AgrabadDouble MooringBandarChattogramEast-Coast Center (Ground Floor, 440/544, Sheikh Mujib Road (Opposite side of Faruk Chamber), Chowmuhoni Moor, Agrabad, Chattogram
3GECKotwaliKotwaliChattogramAtlanta Trade Center-Ground Floor, 23/A, M. M. Ali Road, Goal Pahar Moore, GEC, Chattogram.
4MuradpurPanchlaishChandgaon ChattogramRamna Tower (Ground Floor), 36/7, CDA Avenue, Muradpur, Chattogram
5BandarbanBandarban SadarAmirabadBandarbanShop 21, 23, 25 & 26 Gorostan Market Bandorban Main Road, Bandorban Sadar.
6Cox's bazarCox's Bazar SadarCox's Bazar Cox's bazarIbrahim Plaza, Tekpara ( Near Sikdar Mohal), Main Road, Cox’s Bazar-4700
7ChandpurChandpur SadarChandpur MetroChandpurShop No-06 (1st Floor), Poura Super Market, 21/1 Mizanur Rahman Chowdhury Road, Chandpur Sadar, Chandpur-36000
8CumillaComilla Sadar DakshinCumilla metroCumillaBaitus Salam, Holding # 223/201, Jhautola, Cumilla.
9GazipurGazipur SadarGazipur SouthGazipurShop-1, MAS Square (Ground Floor) 727, Dhaka Road, Outpara, Chandona Chowrasta, Joydevpur, Gazipur City Corporation, Gazipur
10DhanmondiDhanmondiDhanmondiDhakaRobi Sheba, House- 753 (Ground floor), Satmosjid Road (beside Star Kabak dhanmondi 19), Dhanmondi
11GulshanGulshanGulshanDhakaNAFI Tower, Ground floor, Robi Corporate Office, 53 Gulshan South Avenue, Gulshan-1, Dhaka-1212
12PaltanPaltanRamna DhakaRangs Tower, 68 Purana Paltan, Ground Floor, Dhaka (opposite to Azad Products)
13JFPBaddaGulshanDhakaRobi Sheba, Shop No:018(A), Block:D, Jamuna Future Park (Level-4), Ka-244, Progati Saroni, Baridhara, Dhaka-1229
14SSDBiman Bandar ThanaUttaraDhakaHazrat Shah Jalal International Airport
15UttaraUttaraUttaraDhakaNZ Center(Ground Floor), House 5, Road 12,Sector 6, Uttara Model Town, Dhaka
16KhulnaKhulna SadarKhulnaKhulnaMunna Tower (Ground Floor), 7 K.D.A Avenue, Khulna
17MirpurPallabiMirpur DhakaNishi Plaza, Plot#1, Avenue#4, Block-C, Section#6, Mirpur, Dhaka-1212
18NarayanganjNarayanganj SadarNarayanganj Metro NarayanganjAkhter Squre ground floor, 68 BB Road, Adjacent to Ukil Para Jam E Mosque, 2 no rail gate Narayanganj
19TangailTangail SadarTangail MetroTangailSun Flower, (Adjacent to Singer Show room), Victoria Road, Tangail Sadar, Tangail
20LaxmipurLakshmipur SadarLaximpurLaxmipurGround Floor & 1st Floor, Holding No-114/01, Ward No-2, Banchanagar, Laxmipur Pourashova, (Opposite to Lillah Jamey Masjid, Near to Mohila College) Laxmipur Sadar
21MymensinghMymensingh SadarMymensingh MymensinghGround Floor, 8 R. K. Mission Road, Mymensingh.
22FeniFeni SadarFeni MetroFeniNasim Bhuiyan Tower, 316, S.S.K Road, Feni-3900
23NoakhaliBegumganjNoakhali Metro NoakhaliChowdhury Plaza, Ground Floor, 2515/1, Karimpur Road, Chowmuhani, Noakhali.
24BoguraBogra Sadar Bogura NorthBograRD Tower, Shaid Abdul Jabbar Road,Kalibari, Jaleswaritola, Bogura
25SylhetSylhet SadarSylhet MetroSylhet117-Azadi, Mirboxtula, Sylhet

Enjoy exclusive roaming activation benefit right after installing eSIM on your handset.

No mandatory security deposit for Postpaid Subscribers

Minimum initial ($5) recharge for Prepaid Subscribers

24/7 WhatsApp Support
+8801886664121

Also, enjoy widest roaming coverage at only Tk 99 daily unlimited internet, visit www.robi.com.bd/en/personal/roaming for more.

1- What exactly is eSIM?

Embedded SIM (eSIM) is a form of SIM card that is directly embedded into a device, removing the need for a traditional SIM card.

2- How to purchase or activate eSIM.

  • Choose your plan.
  • Choose a mobile phone number.
  • Complete the biometric authentication.
  • Enable internet connectivity on your mobile device.
  • Scan the QR Code on the given toolkit.
  • Follow the procedure outlined for your device.

 3- To convert your conventional SIM card into an eSIM, you may either visit the local Robi Service Center with your eSIM-enabled smartphone and complete the standard SIM purchase process, or you can visit the Robi Online Shop and convert to an eSIM using the procedures below: 

  • Request for eSIM migration
  • Complete the biometric authentication
  • Enable internet connectivity on your mobile device.
  • Scan the QR Code on the toolkit.
  • Follow the procedure outlined for your device.

4- If you wish to replace your mobile device, follow these procedures to keep your eSIM:

  • Enable internet connectivity on your mobile device.
  • Deactivate and remove the eSIM profile from your old device.
  • Scan the QR code with your new smartphone
  • Follow the procedure outlined for your new handset.

5- Will the package offer for eSIM and physical SIM be the same?

  • Yes

6- Will roaming be available on eSIM?

  • Yes

7- How many times can the QR code of eSIM be scanned?

  • Multiple times.

8- What to do if the QR code or eSIM installed handset is lost or stolen?

  • You have to replace the sim. To replace the SIM you are requested to contact Robi WIC.

9- Can physical SIM and eSIM be used in the same device?

  • Yes, it will if your device supports it.

10- What to do if the device is factory reset?

  • The eSIM profile will be deleted automatically, so you need to scan the QR code again.

11- Can the same eSIM be used if the handset is changed?

  • Yes, it can be used by removing the eSIM profile from the current device and then scanning the QR from the new device.

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