What is VoLTE? - Full form of VoLTE is Voice over LTE. VoLTE is a technology wherein you can simultaneously send voice and data over the network without diminishing quality of voice. - Superior HD Voice quality - Faster Call connectivity - Using of voice call and data simultaneously - Voice calls will be more stable
What are the benefits of VoLTE? - Superior HD Voice quality - Faster Call connectivity - Using of Voice call and Data simultaneously - Above facilities will be added advantage with regular 4G facilities below- - High Speed Internet Service. - Improved download/upload speeds faster than 3G. - Improved Internet Experience. - Lesser Latency: Web Pages take less time to load, lesser buffer time. - Video streaming and gaming will be faster than 3G. - Suitable Network for IOT (Internet of Things) Services.
What are the prerequisites for availing VoLTE? How can I use VoLTE? What do I need for VoLTE? - For availing Robi VoLTE Services, you need to fulfill the following requirements: - USIM card - VoLTE-enabled handset & enabaled VOLTE option. - Robi VoLTE coverage area - VOLTE provisioning. - Note: To avail VoLTE features both caller and receiver should have the USIM, VoLTE enabled Handset and under VoLTE coverage area.
What is USIM card? Why do I need USIM card? What are the benefits of USIM Card? - USIM is 4G/VoLTE enabled SIM card. To avail 4G/VoLTE service you need to have an USIM card+VoLTE enabled handset+VoLTE coverage area. The main benefit is to ready the user for 4G/VoLTE network.
Do I need a VoLTE enabled device to use USIM Card? - You don’t need a VoLTE device to use the USIM card. But you need VoLTE enabled device and USIM to experience the VoLTE service under VoLTE coverage area.
What is the charge for USIM replacement? - Regular SIM replacement fee is applicable.
Will there be any extra charges for VoLTE services? Is there any chance of bill shock, if I use VoLTE? - No Sir/Madam. You do not have to pay extra for VoLTE services. You can get the VoLTE service at the price of 4G services
How to get or buy a mobile phone that supports VoLTE? - Please visit www.shop.robi.com.bd for exciting VoLTE Handset deals.
How do I know if my handset supports VoLTE? How can I enable VoLTE in my handset? - To avail VoLTE dial *86583#. Initially below handsets are eligible for availing VoLTE service but carrier bundle must be updated with latest version. Gradually more handset will be added and updated handset list will be published. - Apple has enabled VoLTE for Robi iPhone users in iOS 13.4. Users need to update iOS 13.4 and then go to ‘Settings’ Option where user will get Carrier update (Carrier Ver 41.1). The iPhone devices which are VoLTE enabled from iOS 13.4 are as below: - Huawei Nova 3i - Samsung J4+ - Xiaomi Go - Nokia 3.2, 4.2, 6.2, 7.2 - Symphony Z12, Z15, i68, i74 - iPhone 7 - iPhone 7 Plus - iPhone 8 - iPhone 8 plus - iPhone X - iPhone XS - iPhone XR - iPhone XS Max - iPhone 11 - iPhone 11 Pro - iPhone 11 Pro Max
Where do we get VoLTE coverage information? - You can check the coverage info in our website www.robi.com.bd