My Health App

My Health is a mobile application of Robi and Milvik’s popular mobile health services & insurance brand My Health. This app allows easy access to quality health care services for both its free and paid subscribers.

Features of the app:

  • Talk to a doctor: 24x7 unlimited doctor consultation through phone calls or chat option (with doctor call back facility)
  • Find the nearest: Find out nearby hospital, pharmacy and ambulance service with contact details and address.
  • Doctor appointment: Appointment booking service for in-person doctor consultation with our network of specialist partner doctors
  • Consultation history: Access to all the previous doctor consultation history
  • Health questions: Health-related questions and answers on common health topics
  • Discount on medical test from partner hospital/diagnostic centers
  • The app can be downloaded from Google Play Store
    (http://tiny.cc/robi-inapp)

App Modality:

  • Any My Health subscriber is eligible to access the app to avail full App benefits and this app is a complementary benefit
  • Non My Health subscribers can access limited features of the app
  • My Health products can be subscribed by calling helpline 21216 (24/7)
  • Is the App free to download and use?
    - Yes, the App is completely free to download and use and My Health subscribers can access all the features inside the App for free. Non My Health subscribers have limited access to the app features, free of cost.
  • How can I sign up for My Health value added service?
    - To register for My Health value added service, please call the helpline on 21216 (24/7).
  • I’m already a customer of one of the My Health products, can I use this App?
    - Yes. My Health subscribers can use this app by simply installing the App on their Android phone, log in with the phone number that subscribers used to register for My Health, and will be able to use all the features in the app right away.
  • What are features of the application for a My Health subscriber?
    • Full Access to the complete app without any restrictions.
    • 24x7 unlimited doctor consultation through phone call or chat option (with doctor call back facility)
    • Access to previous doctor consultation history
    • Health information about common health topics
    • Appointment booking with specialist doctors
    • Discount on medical test from partner hospital/diagnostic centers
    • Find out nearby hospital, diagnostic center, pharmacy and ambulance service

  • What are the free features of the application for a non My Health subscriber?
    • Have limited access on finding out nearest hospital, diagnostic center, pharmacy and ambulance service.
    • Health information about common health topics

  • Who can use the My Health App?
    • Anyone who is over 18 years of age can download and use the App. User just need an Android phone version 4.4 or above.
    • MSISDN verification through OTP
    • Register using MSISDN

  • What is the size of the app?
    - The size of the app is approx. 6 MB. User would need at least 20 MB of free memory on phone to install and run the app.
  • What are the PERMISSIONS that will be used the android app?
    - App uses SMS permission for reading verification code during logging process which is optional and location permission for fetching facility details.