33 GB Internet every month for next six months

Eligible Doctors Need to Dial *212*9000# to avail the offer

Question: What is the campaign about?

Answer: In response to COVID-19 pandemic, we are going to honor frontline heroes i.e. doctors with 33GB every month for next six months.

Question: What are we offering?

Answer: 33 GB Internet every month for next six months at free of cost.

Question: Who are eligible for the offer?

Answer: DGHS (Director General of Health Service) registered doctors. Only Robi/Airtel connection holders, other operator customer can also avail the same by migrating to Robi/Airtel (MNP).

Question: How can I avail the offer?

Answer: Eligible doctors will get a SMS containing an USSD Code to avail the offer. The code is *212*9000#, you have to dial the code once only.

Question: I have not received the SMS but I am COVID-19 registered doctor?

Answer: Following are three part answer of the query:

  • If you are other operator customer then you have to port-In to Robi network in order to avail the offer.
  • If you are Robi subscriber then you can dial *212*9000# to see if you can avail the offer, and
  • if you still cannot avail the offer DGHS did not share your MSISDN with us

Question: I am using GP/BL/Teletalk number, how can I avail the offer?

Answer: You can place your request now so we can send a representative to your loation in order to Port-in/buy new sim and latch to our network. To place an order call our customer care number.

Question: I have got the offer, but I cannot use the data?

Answer: You need to have internet enable device to be able to browse, or you need to check if your SIM is in first slot or not. Or else you can try restarting your phone. (if none work, pleae contact our customer care).

Question: I had got the offer on first month, what to do on second month to continue using the data?

Answer: The data pack is auto renewal at zero cost, the pack itself will renew every month without any customer action.