Robi customer service to be available in a2i’s Digital Centres across the country

Dhaka, 17 January 2019: The leading digital service provider, Robi, plans to offer its customer service in more than 5,295 Digital Centres (DCs) located across the country. The pilot phase of the project started today with the training of 200 entrepreneurs at the port city, Chattogram. Robi is implementing this project in association with Access to Information (a2i).

Initially, customers will be able to avail new SIM registration, Cholbe Robi, MNP, Utility bill payment, BDtickets, Bdapps, learning contents of Robi-10MinuteSchool and RobiCash service from the DCs. Going forward, other services will be added to make it a full-fledged customer service point for customers across the country. 

Robi’s Cluster Market Director, Muhammad Mehedi Hasan, Vice President, Media, Communications and Sustainability, Ekram Kabir and a2i’s e-Service Specialist, Mohammad Ashraful Amin briefed the trainees (200 DC entrepreneurs) about the potential for the growth of their business by offering Robi’s high demand services. Robi’s Regional Manager, Chattogram, Md. Ashraful Kabir was also present on the occasion. 

Robi’s Manager, Alternate Channel, Ronald Rony Baidya, Manager, M- Money, Md. Firoz Kabir and Specialist, M- Money, Md. Ziaul Islam Titas conducted the day-long training programme.