Robi brings to you the widest coverage network with Robi 4.5G. With this milestone of technology achieved, every inch of Bangladesh will be invincible. With 4.5G Robi brings to you an entire array of digital services enhancing the much thrived for digital lifestyle.

Are you 4.5G ready?

To make sure that you are ready to receive this innovative, latest update of life with Robi 4.5G you need to check if your device and sim are 4.5G enabled.

To check, dial *123*44#

4.5G data accumulation

You can accumulate your 4.5G data from now!


Frequently Asked Questions

Apple is working closely with ALL operators in Bangladesh to enable 4.5G services for iPhone users. Thanks for being patient. Customers will be notified once Apple enables 4.5G services for all iPhone users

 
  • Q. What is 4.5G?
  • Ans. 4.5G is the short name for fourth-generation wireless, the stage of broadband mobile communications that will supersede the third generation 3G. The data speed in 4.5G is much higher than 3G. With 4.5G, you will get:
    • Improved download/upload speeds faster than 3G
    • Improved Internet Experience
    • Lesser Latency: Web Pages take less time to load, lesser buffer time
    • Faster video streaming and gaming
    • Suitable Network for IOT (Internet of Things) Services
  • Q. How can I use 4.5G? What do I need for 4.5G?
  • Ans. For availing Airtel/Robi 4.5G Services, you need to fulfill the following requirements:
    • 4.5G USIM card
    • 4G-enabled handset
    • Robi 4.5G coverage area
  • Q. What are the difference between USIM card and existing SIM Card?
  • Ans.The main difference is you can’t experience the 4.5G network with your existing SIM. You must need an USIM to experience the most powerful data speed network (4.5G).
  • Q. Is USIM compatible with 3G/2G devices and network?
  • Ans. Yes, USIM is compatible with 3G/2G devices and you can use USIM in 3G/2G network as well.
  • Q. Why do I need to change SIM? OR, Is it mandatory to change 3G SIM to USIM?
  • Ans.After 4.5G launch, you need USIM and 4G handset to experience the real speed of 4.5G under 4.5G coverage area
  • Q. How do I install the USIM card in my device?
  • Ans. There is no difference between installing an USIM and regular SIM. You just need to insert the SIM card of your device’s SIM slot. Then it is automatically installed to the device. (Note: Proffered SIM Slot-1 as most of the handset 4.5G enabled in SIM SLOT-1 and it depends on manufacturer and model)
  • Q. Do I need a 4.5G enabled device to use USIM Card?
  • Ans. You don’t need a 4G device to use the USIM card. But you need 4G enabled device and USIM to experience the 4.5G speed under 4.5G coverage area
  • Q. How do I get USIM Card? Is USIM available for both prepaid & postpaid users of Robi & Airtel? Is it available across the nation-wide?
  • Ans. For Prepaid SIM/USIM replacement please visit nearest Robi Sheba/Airtel care/Biometric point. For Postpaid/Corporate SIM/USIM replacement please visit to your nearest Robi Sheba Kendro or Airtel experience Center only.
  • Q. What is the charge for USIM replacement?
  • Ans. Regular SIM replacement fee is applicable.
  • Q. Does USIM consume more battery?
  • Ans. No, USIM don’t consume more battery.
  • Q. Is there any change happen in my tariff plan for migrating to USIM?
  • Ans. No, there is no relationship between USIM and Tariff plan. So, your tariff plan will be same after converting the SIM to USIM.
  • Q. If I use USIM, then the number will be same or it will be changed?
  • Ans. No. It’s just like a SIM change. Your Mobile number will remain same
  • Q. How can I identify an USIM card?
  • Ans. “4.5G” or “U” will be printed on your SIM card or agent can check it from HLR of CRM.
  • Q. Is biometric verification required to get USIM?
  • Ans. Yes, It is same as regular SIM replacement process.
  • Q. Will I be able to use 4.5G if I have a 4.5G SIM?
  • Ans. When 4.5G network launches in your area, you will be able to use 4.5G if you have a 4.5G USIM and 4G handset.
    (Note: Even though due to some handsets, inserting 4.5G sim/USIM will show 4.5G/LTE but not attach to 4.5G/LTE network)
  • Q.When will the new 4.5G network be commercially available in Robi/Airtel?
  • Ans. The Government is working hard to ensure 4.5G network across the nation. As soon as we get the Government approval, we will launch the 4.5G service and we will also notify our respective customers about launch date
  • Q. What features are available on the 4.5G network?
  • Ans. When 4.5G launches we will notify you with exciting features and offers
  • Q. How to get or buy a mobile phone that supports 4G?
  • Ans. Please visit https://shop.robi.com.bd/ for exciting 4G Handset deals
  • Q. What are the benefits of 4.5G?
  • Ans. # High Speed Internet Service.
    # Improved download/upload speeds faster than 3G.
    # Improved Internet Experience.
    # Lesser Latency: Web Pages take less time to load, lesser buffer time.
    # Video streaming and gaming will be faster than 3G.
    # Suitable Network for IOT (Internet of Things) Services.
  • Q. How would I know if my handset supports 4.5G? How I can active 4.5G in my handset?
  • Ans. You can look into the settings of your phone. Following are the steps: Android: Go to Settings > Mobile Networks > Network Mode > select 4G/LTE mode iPhone: Go to Settings > General > Cellular > Enable 4G LTE option (Note: Different handset manufacturers make slightly different layout for settings)
  • Q. What is the difference between 3G and 4.5G?
  • Ans. The main difference between 3G and 4.5G is data speed. 4.5G brings faster internet speed than 3G. If you want to future-proof your mobile communications and entertainment you need 4.5G.
    # High Speed Internet Service.
    # Improved download/upload speeds faster than 3G.
    # Improved Internet Experience.
    # Lesser Latency: Web Pages take less time to load, lesser buffer time.
    # Video streaming and gaming will be faster than 3G.
    # Suitable Network for IOT (Internet of Things) Services.
  • Q. Where we will get 4.5G coverage?
  • Ans. After 4.5G launching, you may check the coverage area in our website robi.com.bd and bd.airtel.com
  • Q. Will I get all contact and SMS after replace my SIM as USIM which are stored in my current SIM?
  • Ans. No. To get all the stored contact and SMS of your current SIM, you need to backup before replace.
  • Q. From which point I can replace my Current SIM/ Current SIM to USIM?
  • Ans.For Prepaid SIM/USIM replacement please visit nearest Robi Sheba/Airtel care/Biometric point.
    For Postpaid/Corporate SIM/USIM replacement please visit to your nearest Robi Sheba Kendro or Airtel experience Center only.
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