What is Missed Call Alert Service?

Through Robi Missed Call Alert Service, users will be notified about all the missed calls (i.e. calls attempted but unsuccessful) through SMS when the called party (user) is not reachable (switched off or out of coverage or busy).

How to activate/ deactivate:

To activate:
Step 1: Go to message option of your handset
Step 2: Type reg or on
Step 3: Send to SMS to 8272

Or, dial *140*2*1*1#

To de-activate:
Step 1: Go to message option of your handset
Step 2: Type off
Step 3: Send to SMS to 8272

Or,
Call 8272 or dial *140*2*1*2#

Note:While subscribed to the Robi Missed Call Alert, if any subscriber cancels the call forwarding/ diverting option or changes the number (8272), s/he has to manually reactivate the option from her/ his handset settings to get the service again. In this case, subscriber will not be charged additional fee, provided that s/he is already subscribed to the service.

While subscribed to Robi Missed Call Alert service, there may be different Call Diverting/ Forwarding notifications on the mobile phone screens in case of outgoing calls, depending on the handsets. This is a regular notification. Nothing is required to do & please do not change your handset's Call Diverting/ Forwarding settings.

Charges:

• Sign up charge BDT2 (one time)
• NO MT charge
• IVR charge BDT2/min (10sec pulse) while setting MCA through IVR
• No other charge is applicable