Robi has now extended its customer service delivery to Channel Partners across the country. In addition to selling Robi products, these Robi Channel Partners are now providing the following customer services:

 

  • SIM Change
    		•
  • Scheme Migration (Postpaid)
    		•
  • Re-initialization (Prepaid)
    		•
  • Itemized Bill (Postpaid)
    		•
  • Reconnection (Postpaid)
    		•
  • Activation of Value Added Services
  • Ownership Change (Postpaid)
    		•
  • Easy Load
    		•
  • Address Change (Postpaid)
    		•

     

     

    The location of nearest Service Point  is available at your fingertips. Please go to the MESSAGE option of your handset and follow the below instruction using UPPER CASE:

    Type ‘name of the area (first three letters)’ →space→ type ‘name of the district (first three letters)’ →Send to 8734

    For example, if you want to know the address nearest RSP of Hazaribag, Dhaka, your message will be:

     

    For more information on the Robi Care Point nearest to you and the services available, please dial 123 (from your Robi number) or 01819 400400 (from any number) and take assistance from a Customer Service Executive.

     

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