Important/Essential Information for Robi International Roaming Customers
We recommend that you save phone numbers in the phone book or handset memory as per international format. E.g. +880 2 xxxxxxx. In this way you can make your local and international calls without additional hassles of editing the numbers when dialing from abroad.
Remember to exclude the leading 0 (zero) of the area code. For example, with Bangladesh country code being 880, Dhaka area code being 02, Dhaka numbers are usually dialed as 02 xxxxxxx. But, when you call Dhaka number from Singapore , you should dial +880 2 xxxxxxx (omit the 0 in front of Dhaka area code 02).
In case of loss/theft of phone, customers should immediately send a fax at 00 880 1819 234329 up to 33, stating suspend/bar request with subscription particulars like name, billing address, mobile number and valid signature. You can also call to 01819232477 or e-mail to IR@robi.com.bd
IR Tariff through SMS
Now Robi subscribers will be able to receive international Roaming tariff/charges by sending a SMS to 2477 typing a country name. This unique service will help Robi subscribers to have a clear understanding of IR call charges.